Benchmarks & Client Cases
Digital Improvement System Setup
The Challenge
Problem
• COVID-19 crisis forces the whole company to work from home
• 90% of daily management routines and improvement workshops were face to face, for more than 150 teams
Root Causes
• All dynamics and processes were designed to work in a physical environment, with low digital intervention
• The teams had strongly rooted routines with supporting physical elements, which seemed hard to replicate in a digital environment
The solution
• Digital transformation of the daily management routines:
– Virtual boards based on Excel, PowerBI, Webex & MS Teams
– Virtual training with new methodology that ensured participation of all the trainees, improved virtual knowledge acquisition and the use of virtual dynamics
• Digital transformation of project management routines:
– Virtual mission control room
– Collaborative workshops implementing the strategic vision of the company
– Launch of new projects through paradigm-changing virtual tools
The Results
Transformation of the whole company’s daily routines in just 3 weeks
% Digital Teams
Proportion of digital teams increased by 90%
No. Improvement Ideas during COVID (Feb – May 2020)
466 improvement ideas implemented.
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