Support Functions Improvement
Achieve Lean office operations and administrative excellence with our lean support functions solutions
An increasing number of companies are seeking organizational changes that enable them to completely change their paradigms and carry out breakthrough transformations in their office operations and transactional processes.
Traditional Approach
Lean Approach
Traditional Approach
Functional organization
Lean Approach
Value stream organization
Traditional Approach
Need more, hire more
Lean Approach
Flow and resource efficiency
Traditional Approach
Speed through automation
Lean Approach
Re-design before automating
Our Solutions
We bring a full range of capabilities to help you streamline your processes, reduce lead times, and improve the quality of information flows.
- Understand organizational processes, how they are connected with customers and suppliers, and set the priorities for optimization.
- Design and implement new processes that create flow and reduce lead times.
- Design and implement the best standards to eliminate variability and waste.
- Implement the optimal way to store information to minimize searching and maximize the user experience.
- Use the latest technology to automate administrative processes to improve productivity and reduce quality issues.
- Optimize the time dedicated to meetings through meeting cascade planning with the elimination of duplicate information and redundant meetings.
- Ensure teams are focused on the value-added activities by isolating the non-value-added tasks.
- Improve flexibility and reduce capacity losses by planning and leveraging on the multi-skilling of the teams.
Impact
30 to 40%
Average operational costs reduction
20 to 30%
Average service level increase
25 to 40%
Average process lead time reduction
Client results
Learn how to implement it in your organization
Ready to start?
Find out what are the key opportunities in your processes by conducting a diagnosis workshop
